Why I Write

Who cares about process & task mining?

As any good process improvement professional, I started by asking myself “why”— why should I write a blog or put myself out there to publish my thoughts on Digital Process Discovery? I thought this post would be a good opportunity for myself to formalize my goals and what you as a user can expect to learn. Going back to Six Sigma concepts, I decided to perform a simplified Five Whys analysis on myself and the purpose of this blog.

Why #1: Why write a process & task mining blog?

Answer: There has been a lack of coverage and resources on how to best implement these tools.

Why #2: Why has there not been sufficient coverage on the process and task mining tools?

Answer: These are new technologies and most of the coverage is still on how to technically enable, not how to gain the most value or fit into corporate culture.

Why #3: Why should people care about your thoughts on getting value?

Answer: I have a Lean Six Sigma background and have been implementing and realizing value from process mining over the past 10+ years.

Why #4: Why should people care about Six Sigma and Process Mining?

Answer: Six Sigma is a methodology mostly applied in manufacturing that can be combined with process mining to ensure we are addressing the correct issues and gaining value.

Why #5 Why should we invest the time in learning methodologies - when there are easy opportunities.

Answer: When implementing any of these tools, there are often immediate quick-win improvements that can deliver substantial value. The key though is turning this into lasting value and an ongoing program, which will require a methodology and more process work.

In time, I see digital process tools improving corporate processes similar to how Lean and Six Sigma massively improved manufacturing and warehousing operations.

Revised Goal Statement:

Through this blog, we will explore how to implement and maximize value for process and task mining by leveraging quick wins and long-term methodologies. The focus will be on combining digital process tools with per-existing standards such as PMP, Lean, and Six Sigma to enable enterprise roll-outs and adoption.