As any good process improvement professional, I started by asking myself “why”— why should I write a blog or put myself out there to publish my thoughts on Digital Process Discovery? I thought this post would be a good opportunity for myself to formalize my goals and what you as a user can expect to learn. Going back to Six Sigma concepts, I decided to perform a simplified Five Whys analysis on myself and the purpose of this blog.
Why #1: Why write a process & task mining blog?
Answer: There has been a lack of coverage and resources on how to best implement these tools.
Why #2: Why has there not been sufficient coverage on the process and task mining tools?
Answer: These are new technologies and most of the coverage is still on how to technically enable, not how to gain the most value or fit into corporate culture.
Why #3: Why should people care about your thoughts on getting value?
Answer: I have a Lean Six Sigma background and have been implementing and realizing value from process mining over the past 10+ years.
Why #4: Why should people care about Six Sigma and Process Mining?
Answer: Six Sigma is a methodology mostly applied in manufacturing that can be combined with process mining to ensure we are addressing the correct issues and gaining value.
Why #5 Why should we invest the time in learning methodologies - when there are easy opportunities.
Answer: When implementing any of these tools, there are often immediate quick-win improvements that can deliver substantial value. The key though is turning this into lasting value and an ongoing program, which will require a methodology and more process work.
In time, I see digital process tools improving corporate processes similar to how Lean and Six Sigma massively improved manufacturing and warehousing operations.
Revised Goal Statement:
Through this blog, we will explore how to implement and maximize value for process and task mining by leveraging quick wins and long-term methodologies. The focus will be on combining digital process tools with per-existing standards such as PMP, Lean, and Six Sigma to enable enterprise roll-outs and adoption.
I like the structured methodology and the practical approach as a way to gain the most impact from the roll-out of process mining and process discovery solutions. Looking forward for the next posts